A clear path forward

How packages are processed

See how an order moves from selection to shipment.

Order with the facility in mind

Start with the facility and the recipient’s current details. Item allowances and restrictions can differ by facility.

We review and prepare

The store describes checking orders against current New York State facility guidelines, then packing and labelling them for shipment.

Shipment and updates

The current store says it sends confirmation and tracking information after an order ships. Visit the store for the most current processing and shipping details.