A clear path forward
How packages are processed
See how an order moves from selection to shipment.
Order with the facility in mind
Start with the facility and the recipient’s current details. Item allowances and restrictions can differ by facility.
We review and prepare
Before processing we check orders against current New York State facility guidelines, then package and label them for shipment.
Shipment and updates
After your order ships, check your email for confirmation and tracking updates. If you do not receive an update, email contactus@nysapprovedvendor.com and our team will be glad to help.
