About NYS Approved Vendor Corp.

Serving Families. Staying Compliant. Delivering with Care.

✅ Officially Authorized by NYS DOCCS

NYS Approved Vendor Corp. is an officially authorized vendor with the New York State Department of Corrections and Community Supervision (NYS DOCCS). This means every product we sell and every package we ship has been reviewed and approved to meet the strict requirements set by the State of New York.

When you order from us, you can shop with confidence knowing that your package will not be rejected due to vendor non-compliance. We are one of the few vendors that has earned and maintains this authorization — and we take that responsibility seriously.

📋 Fully Compliant with Directive 4911

NYS DOCCS Directive 4911 governs exactly what items can be sent to incarcerated individuals in New York State facilities — including approved product types, packaging requirements, weight limits, and labeling standards.

Every item in our store is carefully selected and verified to comply with Directive 4911. We continuously monitor updates to the Directive so our catalog stays current, reducing the risk of rejected packages and wasted money for your family.

📄 Read more about Directive 4911 →

👪 Our Mission: Supporting Families

We understand that sending a package to an incarcerated loved one is more than a transaction — it is a meaningful act of connection and care. Our mission is to make that process as simple, reliable, and stress-free as possible.

We serve families across New York State who want to ensure their loved ones receive approved food, clothing, personal care items, and more — without the confusion, delays, or rejections that come from using non-authorized sources.

📦 How Your Package Is Processed & Delivered

1. You place your order on our website, selecting only Directive 4911-compliant items.
2. We verify your order against current NYS DOCCS guidelines before packing.
3. Your package is carefully packed and labeled in full compliance with facility requirements.
4. We ship directly to the NYS DOCCS facility where your loved one is housed.
5. You receive confirmation and tracking information so you always know the status of your order.

📄 Learn more about how packages are processed →

🟢 Why Shop With Us?

• ✅ NYS DOCCS Authorized Vendor — officially approved, not just self-certified
• ✅ Directive 4911 Compliant — every product meets facility standards
• ✅ Reduced Risk of Rejection — we know the rules so your package gets through
• ✅ Transparent Process — you know exactly how your order is handled
• ✅ Family-Focused Service — we are here to support you, not just sell to you
• ✅ Rejected Item Policy — if an item is rejected, we have a clear refund and store credit process

📞 We Are Here to Help

Have questions about what you can send, how to look up your loved one's facility, or the status of your order? Our customer service team is ready to assist.

• 💬 Visit our Help Center & FAQ
• 🔍 Look up an inmate in the NYS DOCCS system
• 📄 Rejected Items Refund & Store Credit Policy

NYS Approved Vendor Corp. — Authorized. Compliant. Committed to Your Family.